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- We own all of our stock and therefore control its journey right from source.
- We scour the country for the best industry insiders to feed us their stock.
- We check it for quality, damage and only sell items in very good condition.
- If there is a minor defect this will always be specified in the listing.
- We are passionate about providing excellent customer service.
- This means you can always reach out to us on the phone, via Live Chat (Monday -Friday 9am - 5pm), or via email: shop@curated-by.co.uk.
- We ship items the same day as long as the order is placed before 3pm.
- We offer FREE UK shipping.
- We have a hugely generous returns policy of SIXTY DAYS. Because we offer what we would like ourselves.
- We provide a free UK returns label by emailing shop@curated-by.co.uk.
- We go out of our way to make the customer care experience seamless and luxurious.
- That means beautiful packaging, with a focus on recycled materials.
- We truly care about our customers.
- That means quibble free returns and a human being on the end of the phone.
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